While employers may feel they are completely transparent with their employees, new research reveals a breakdown in recognition, trust and communication of mission and values

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Research from Reward Gateway has revealed that only 19% of employees feel completely informed about their employer’s corporate mission and only 23% of employees feel informed about their company’s values. This is particularly worrying for employers as the study found 83% of employers believe that it is critical for employees to understand their mission in order for the company to be successful.

There is a clear discourse between senior management and employees, as 81% of employers believe their organisation is transparent about how they aim to achieve the company mission but only 22% of employees say they strongly agree that they trust their employer to communicate information openly and honestly.

Recognition is one of the key drivers needed to ingrain employees with a company’s values and corporate mission, however, 40% of employees don’t agree that their employer recognises them when they demonstrate the values their company cares about. Previous research from Reward Gateway, also revealed that 59% of employees would rather work for a company with a culture where they received recognition over a higher salary job where they didn’t get any recognition.

Rob Boland, Group Product and Customer Success Director at Reward Gateway, says, “This new study has revealed that recognising employees when they demonstrate a company’s purpose, mission and values is a must and not a nice-to-have. To help our clients create a more engaged workforce, we’ve enhanced our Employee Engagement Platform to help employers better communicate their purpose, mission and values in a more simple, transparent way, that seamlessly integrates and amplifies moments of employee recognition.”

The study also revealed that 90% of employees who would recommend their employer to a friend or peer as a place to work also say they trust their organisation to communicate transparently and agree that their employer recognises them when they demonstrate the values their company cares about most.