Employee satisfaction with benefits provided by employers is on the decline.


Nearly half (44%) of employees are happy with the benefits they receive, compared to 53% last year. This is according to a recent study on perceptions of benefits and wellbeing schemes by Willis PMI Group.

The report has found that despite increasing recognition of the positive impact that benefits and wellbeing schemes have on staff performance, employees’ expectations are still not being met. Workers in London (55%) and Scotland (52%) appeared reasonably satisfied but there were dips as low as 36% in the North West.

Mike Blake, director at Willis PMI Group commented: “Given the current focus on reducing the burden of employee ill health and sickness absence on the economy, it is surprising to find the perception of benefits provision is actually on the decline.

“It is important for employers to identify the specific challenges faced by their business and actively engage with their staff in order to better understand what benefits are both needed and wanted. Schemes will be most successful when they align the goals of the organisation with the desires of employees.”

The research also found only 37% of workers surveyed said their employers currently make provisions to look after their health and wellbeing. Additionally, this varied across regions with the highest in Scotland (48%) and London (44%), and lowest in the Midlands (30%).

Blake added: “Benefits and wellbeing schemes are important tools for boosting health and productivity, tackling sickness absence and improving employee satisfaction. By utilising the full range of benefits available to them, employers can take targeted action to address specific issues arising from a wide range of health conditions, from musculoskeletal problems to stress.”